Privacy Policy
Last updated: April 8, 2026
Who we are
Our website address is LadderNestPro.com. LadderNest LLC is a Connecticut limited liability company located at 3 Armstrong Rd #1152, Shelton, CT 06484. You can reach us at info@LadderNestPro.com.
What personal data we collect and why
Orders and payments When you place an order we collect your name, billing address, shipping address, email address, phone number, and payment information. Payment data is processed securely through our payment processor and is never stored on our servers.
Contact forms If you submit a contact form we collect your name, email address, and any message content you provide. This is used only to respond to your inquiry.
Cookies Our site uses cookies to maintain your shopping cart, remember your preferences, and collect basic analytics. You can disable cookies in your browser settings, though some site features may not function properly.
Analytics We may collect anonymized data about how visitors use our site, including pages visited, time on site, and referring URLs. This data does not identify individual users.
Who we share your data with
We do not sell or rent your personal information. We share data only with service providers necessary to operate our store, including our payment processor, shipping carriers, and email service provider. All service providers are contractually required to protect your data.
How long we retain your data
Order records are retained for seven years for tax and accounting purposes. Contact form submissions are retained for up to two years. You may request deletion of your data at any time by contacting us.
Your rights
You have the right to request a copy of the personal data we hold about you, request correction of inaccurate data, and request deletion of your data where we are not legally required to retain it. To exercise these rights contact us at info@LadderNestPro.com.
Data security
We take reasonable measures to protect your personal information including SSL encryption, secure payment processing, and regular security monitoring.
Contact
LadderNest LLC 3 Armstrong Rd #1152 Shelton, CT 06484 info@LadderNestPro.com LadderNestPro.com